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Terms & Conditions

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Lever11

Last Updated: February 12, 2026

These Terms and Conditions (“Terms”) govern your access to and use of Lever11’s website (the “Website”) and any related digital properties operated by Lever11 (“Company,” “we,” “us,” or “our”).

By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you should not access or use the Website.

Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms. You may not use the Website:

  • In any way that violates applicable federal, state, local, or international law or regulation

     

  • To exploit, harm, or attempt to exploit or harm others

     

  • To transmit any unauthorized advertising, spam, or unlawful communications

     

  • In any manner that could damage, disable, overburden, or impair the Website or interfere with any other party’s use

     

We reserve the right to restrict or terminate access to the Website at our sole discretion.

Services Disclaimer

Lever11 provides digital marketing and paid advertising services, including but not limited to pay-per-click (PPC) management, search engine marketing, advertising strategy, media buying, campaign optimization, call tracking, and related consulting services.

Lever11 serves addiction recovery centers and related healthcare organizations; however:

  • Lever11 does not provide medical advice, treatment, or healthcare services.

     

  • Nothing on the Website constitutes medical, clinical, or regulatory guidance.

     

We do not guarantee specific results, lead volume, admissions, revenue, rankings, or return on advertising spend. Marketing outcomes depend on numerous factors outside our control, including but not limited to:

  • Platform algorithms and policy changes

     

  • Market competition

     

  • Budget levels

     

  • Geographic targeting

     

  • Client responsiveness

     

  • Accuracy of client-provided materials

     

  • Regulatory or compliance constraints

     

All services are subject to separate written service agreements, which will control in the event of any conflict with these Terms.

Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, branding, design elements, downloadable materials, and software, is the property of Lever11 or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit Website content without prior written consent.

Client Responsibilities

Clients and users are solely responsible for:

  • The accuracy, completeness, and legality of information provided to Lever11

     

  • Compliance with all applicable advertising, healthcare, privacy, and communications laws and regulations, including but not limited to HIPAA (if applicable), FTC regulations, and platform-specific advertising policies

     

  • Obtaining any necessary patient, consumer, or third-party consents

     

  • The content, claims, representations, and disclosures contained in advertisements or landing pages

     

Lever11 does not assume responsibility for verifying the legal compliance of client-provided materials.

Third-Party Platforms

Lever11 utilizes third-party platforms and service providers, including but not limited to:

  • Google Ads

     

  • Google Analytics

     

  • Meta (Facebook and Instagram)

     

  • Call tracking and attribution platforms

     

  • Hosting and CRM providers

     

Lever11 does not control these platforms and is not responsible for:

  • Platform outages

     

  • Policy changes

     

  • Algorithm updates

     

  • Account suspensions or disapprovals

     

  • Enforcement actions taken by such platforms

     

Platform terms and conditions apply independently of these Terms.

Limitation of Liability

To the fullest extent permitted by law, Lever11 shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to lost profits, lost revenue, loss of data, business interruption, or reputational harm arising from:

  • Your use of or inability to use the Website

     

  • Any services provided

     

  • Platform-related disruptions or enforcement actions

     

In no event shall Lever11’s total liability exceed the amount paid to Lever11 for services in the three (3) months preceding the event giving rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Lever11, its officers, directors, employees, contractors, and affiliates from and against any claims, damages, liabilities, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to:

  • Your use of the Website

     

  • Your violation of these Terms

     

  • Any content or materials you provide

     

  • Any violation of applicable laws or third-party rights

     

Termination

We reserve the right to suspend or terminate access to the Website at our discretion, without notice, for any violation of these Terms or for any conduct that we determine may be harmful to Lever11 or others.

Service termination terms are governed separately by written client agreements.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Utah.

Changes to These Terms

We may modify these Terms at any time. Continued use of the Website following the posting of revised Terms constitutes acceptance of the updated Terms. The “Last Updated” date reflects the most recent revision.